AIML - Annotation Team Lead Job at Apple Inc., Austin, TX

dU51T1ZVdHNuWTJ2cllmRmtEUEhWRm5ZT1E9PQ==
  • Apple Inc.
  • Austin, TX

Job Description

You’re passionate about supporting others to achieve the highest level of service in every interaction. You’re a role model and leader who advocates for their team. You’re invested in your work relationships and hold yourself and your team to a high standard of accountability. You’re naturally curious and gravitate towards tools and resources that enrich your team. If you are ready to inspire and lead, join Apple and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the way people and machines interact? The launch of Siri was a defining moment in the history of Artificial Intelligence. Siri offers a faster, easier way to get things done on your Apple devices, even before you ask. Millions of people now use Siri to send a message, play their favorite song or even take a selfie. As an AIML Team Leader, you will focus on leading a team of Annotation Analysts. You will be responsible for the team’s operational success, mentoring their career growth, and collaborating cross-functionally with other internal teams.

Description

As an AIML Annotation Team Lead, you’ll be responsible for providing daily leadership and promoting the development of 25-30 Annotation Analyst team members. You are self-motivated, friendly and have a passion to support your team’s development through critical and creative thinking. You’ll identify, promote, and implement innovative ideas to meet and exceed performance and quality goals set by leadership. You will support employees’ success through establishing relationships and seeking to understand what motivates individuals. You will oversee performance management, ensuring daily, monthly, quarterly operational metrics are met. You’ll effectively execute on management and administrative tasks such as leading staff meetings, conducting regular one-on-one’s, hiring, training, and development of employee performance. You will drive operational improvements, team collaboration, and recommend innovative solutions to business challenges. You’ll establish clear and effective working relationships and communication channels with internal partners.

Minimum Qualifications

Key Qualifications

  • Minimum 2 years experience in a people management capacity in a large or multi-site inbound contact center or similar dynamic environment supervising 15+ employees
  • Experience leading in a professional environment
  • Knowledge of contact center management tools, processes, procedures, and performance metrics, and can innovate and improve as needed
  • Excellent influencing skills and ability to work with key business partners
  • Prioritizes coaching needs and experienced in developing employees to achieve optimal results
  • Able to develop coaching plans that incorporate observations and key performance trends
  • Leads a standard for high-quality work by consistently meeting and exceeding performance goals
  • Strong and effective written and verbal interpersonal skills with the ability to tailor your message to your audience
  • Solution oriented leader who demonstrates creativity and curiosity

Preferred Qualifications

Education & Experience

BS in Mathematics/ Statistics/ Computer Science/ or equivalent experience.

Additional Requirements

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
As an AIML Annotation Team Lead, you’ll be responsible for providing daily leadership and promoting the development of 25-30 Annotation Analyst team members. You are self-motivated, friendly and have a passion to support your team’s development through critical and creative thinking. You’ll identify, promote, and implement innovative ideas to meet and exceed performance and quality goals set by leadership. You will support employees’ success through establishing relationships and seeking to understand what motivates individuals. You will oversee performance management, ensuring daily, monthly, quarterly operational metrics are met. You’ll effectively execute on management and administrative tasks such as leading staff meetings, conducting regular one-on-one’s, hiring, training, and development of employee performance. You will drive operational improvements, team collaboration, and recommend innovative solutions to business challenges. You’ll establish clear and effective working relationships and communication channels with internal partners. BS in Mathematics/ Statistics/ Computer Science/ or equivalent experience.

Job Tags

Similar Jobs

Chick-fil-A

Hospitality Professional Job at Chick-fil-A

 ...criteria of Chick-Fil-A standards Maricopa County Environmental Services Food Handler's card Pass US Department of Homeland Security E-Verify Completed employee folder -- All required paperwork Schedule Requirement: Full Time: 40 hours per week (day and... 

Zhejiang Tengen Electric Co., Ltd.

Overseas Sales Key Account Manager Job at Zhejiang Tengen Electric Co., Ltd.

1. Development of agents and valuable customers in overseas low-voltage electrical market;2. Complete the company's annual sales plan and tasks; Formulate, participate in or assist the upper level in the implementation of relevant policies and systems;3. Feedback customer... 

Colgate-Palmolive Company

Data Analyst Internship Job at Colgate-Palmolive Company

 ...Palmolive invites applications for the Summer/Fall 2024 Data Analyst Internship for the Global Information Technology (GIT) organization....  ...Computer Science, Information Technology, Computer Engineering, Business/ IT Systems Management, or a related field A minimum GPA... 

Knight Transportation

CDL A Truck Driver Dedicated Job at Knight Transportation

 ...committed to delivering more for our drivers. More Miles. More Pay. More...  ...MORE. Job Details: This dedicated account is for experienced drivers who have their Class A CDL. Drivers can expect regional...  ...Rider and Pet Policy All Trucks Equipped with Inverter Short... 

Terzo Enterprises

Warehouse Work-Pallet Repair 3rd Shift Job at Terzo Enterprises

 ...Comprehensive benefit plan ~ Positive environment, team oriented ~6 paid holidays (after 90 days of employment)~ Indoor steady work, year-round! What you'll do? The job involves repairing and refurbishing damaged pallets in a fast-paced production...