Atlassian Jira administrator
Administer user permissions for Jira Cloud and Confluence Cloud, ensuring appropriate access levels and security.
Set up and configure projects in Jira, including workflows, issue types, and fields.
Manage Confluence spaces, including creation, configuration, and access controls.
Oversee integrations between Jira, Confluence, and other tools or plugins.
Provide training and support to users on how to effectively use Jira and Confluence.
Identify and resolve issues faced by users in Jira and Confluence.
Customize workflows in Jira to suit specific project or team needs.
Ensure proper documentation of configurations, processes, and customizations.
Evaluate, install, and maintain plugins to extend the capabilities of Jira and Confluence.
Manage and monitor the use of APIs for integration with other systems.
Conduct regular audits of user access and permissions to maintain security.
Configure and manage notifications in Jira and Confluence to ensure effective communication.
Manage the budget related to Jira and Confluence usage, including subscription costs and plugin purchases.
Coordinate with various departments to ensure Jira and Confluence meet organizational needs.
Support Agile methodologies through Jira, configuring boards, sprints, and backlogs as needed.
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