Job Description

Full job description

Primary Responsibilities

The Director of the Bookstore is responsible for all the operations of the university bookstore, which in addition to course materials and educational supplies offers a wide variety of trade books, clothing, electronics, software, sundries, and gifts. In addition, the Director is responsible for managing the relationships with on-campus stakeholders, vendors, and contractors.



Management

• Lead and foster a positive team culture.
• Sustain an industry leading level of customer service.
• Manage 9 direct reports and students who staff the bookstore.
• Provide support, training, and resources to the bookstore staff.
• Manage and support a strong student worker training program.
• Develop and maintain compliance with security, sales, record keeping, and all other necessary procedures.
• Ensure all processes and job duties are formally documented and maintained up to date in an operations manual.

Strategic Relations in Support of the University Mission

• Formally create and support a bookstore vision statement and ensure each staff member understands the relationship of their work and the greater mission of the University.
• Serve as a liaison for the bookstore to University departments in support of the development of strategic partnerships and create and support new initiatives.
• Support, develop, and manage relationships with the off-campus community.
• Represent the bookstore and the University with consortiums and group organizations.
• Develop annual goals for the bookstore operation.

Efficiencies

• The Director facilitates a culture of continual improvement by identifying, quantifying, and implementing efficiency opportunities.
• Maintains a mastery level of technical knowledge of all systems utilized and leverage those systems to their maximum potential.
• Maintain a high level of current knowledge of industry trends, standards and innovations.

Economic Performance

• A primary responsibility is to achieve the greatest economic performance through adherence to strategic best practices and strategies. The bookstore’s financial performance will be recorded, benchmarked and reported to division leadership and the bookstore team periodically.
• Produce periodic financial statements and reports.
• Establish annual revenue, expense and capital budgets within University guidelines.

After hours work, weekend, holiday, and during campus events is required. Backup duties are required, and additional duties as assigned.

Minimum Qualifications

Bachelor’s Degree in Business Administration or related field. At least five years management/supervisory experience in a college bookstore or equivalent retail setting. Equivalent combinations of education and experience will be considered for those with extensive relevant retail management experience.


Demonstrated ability to lead and motivate employees toward a common goal. A track record of fostering positive change and delivering favorable outcomes, the ability to produce quantitative analysis, both operationally and financially and the acumen to navigate a complex work environment.


Knowledge of merchandising, advertising, marketing, promotion, and display.


Familiarity with generally accepted accounting principles to include interpreting financial statements and preparing budget statements.



Technology

• Broad technology background required with experience working in a technology driven work environment.
• Detailed knowledge of retail operations including retail accounting systems/procedures, electronic Point-of-Sale/inventory, and internet and e-commerce systems and applications.
• Experience training and supporting employees in use of technology.
• Experience creating reports and analyzing data.
• A high level of proficiency with Microsoft Excel and experience with other Microsoft Office Applications.

Required Skills

• Excellent leadership and collaboration skills.
• Excellent organizational skills with precise attention to detail required and the highest quality standards.
• Strong communication skills required, including oral, written and listening skills.
• Demonstrable good judgment and the ability to work under pressure.
• Must be a well-organized, high energy individual with excellent customer service skills.
• Must be able to set priorities, make decisions and work independently and as part of a team.
• Proven ability to develop positive and productive working relationships across divisions.
• Experience with customer service standards and procedures.

Preferred Qualifications

• Detailed knowledge of the college textbook industry.
• Experience with digital course material inclusive access programs.
• Experience developing innovative programs and services.

Salary

$68,000 - $71,000. Actual rate will be determined based on experience and other factors permitted by law.

Status (FT, PT, Seasonal, Temp)

Full-time (12 months)

Posting Detail Information

Posting Number

ST01253

Desired Start Date

Open Date (to accept applications)

Close Date (date applications will not be considered)

Open Until Filled

Yes

Special Instructions to Applicant

Interested and qualified candidates please complete the online application form and include contact information for at least three professional references. In addition, upload the required documents in the “Applicant Documents” section of the application.


Review of applications will begin immediately and continue until the position is filled. Questions about the position should be directed to Nick Ormasen, Executive Director of Business Services, at nick@stlawu.edu.


All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.

Job Tags

Holiday work, Full time, Temporary work, For contractors, Seasonal work, Immediate start, Weekend work,

Similar Jobs