Director of Finance and Accounting Job at Zenarate, Palo Alto, CA

  • Zenarate
  • Palo Alto, CA

Job Description

About Zenarate:

Zenarate is a leading SaaS company transforming contact center training with our AI Coach platform. Trusted by global brands like Nintendo and American Express, our cutting-edge technology empowers agents in over a dozen countries and 15 languages. With 100% year-over-year growth, Zenarate is not just profitable but also dedicated to putting customers and employees first. Recognized with prestigious awards such as the American Business Awards (Stevies), and backed by a seasoned management team with a history of building successful ventures, Zenarate offers an exciting opportunity to be part of a disruptive $1B+ business at the forefront of AI innovation in contact centers.

We’re seeking a highly motivated and experienced Director of Finance and Accounting to join our team. As the Director of Finance and Accounting, you will play a key role in driving the financial strategy and ensuring the accuracy and integrity of our financial operations. You’ll manage a small, yet impactful team, which will require you to be hands-on in various aspects of our company's operations.


  • Oversee and manage the finance and accounting operations of the company
  • Manage and build a high-performing finance and accounting team, both in the US and in India
  • Lead the budgeting and forecasting processes and provide financial analysis and insights to support strategic decision-making
  • Ensure compliance with financial regulations and accounting principles
  • Evaluate, recommend, and implement software tools and systems to improve efficiency and accuracy
  • Prepare and present financial reports to the executive team and board of directors
  • Oversee the audit process, working closely with external auditors to ensure all audit requirements are met on on time
  • Manage relationships with external auditors, banks, and other financial stakeholders


  • Bachelor's degree in Finance, Accounting, or a related field
  • CPA required
  • Minimum of 10 years of progressive experience in finance and accounting roles, with a minimum of 4 years at a $30-50mm SAAS start-up with 200-300 people
  • Strong knowledge of US GAAP and financial regulations
  • Experience in FP&A (Financial Planning & Analysis)
  • Proven experience setting up and optimizing financial processes and systems.
  • Experience leading and managing a team in the US and familiarity with managing accounting operations in India is preferred.
  • Excellent analytical, problem-solving, and decision-making skills
  • Strong attention to detail and accuracy
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced, dynamic environment
  • Proficiency in financial management software and MS Office


  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home

Job Tags

Holiday work, Full time, Temporary work, Work from home,

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