Job Description

Crosstown Plumbing is a successful plumbing store located in East Orange, NJ. We are looking for a reliable, friendly, and detail-oriented entry-level accounting clerk to join our growing team! This role serves as the first impression of the company, is also responsible for conducting customer transactions, and supporting the office staff. You will be responsible for providing customers with the best possible experience, while also managing cash register transactions accurately and efficiently. Additionally, you must be able to answer customer inquiries, provide basic company information, and balance daily cash register receipts. This is a great opportunity for you to get your foot in the door and grow your accounting career!

Please note this role requires weekend hours and mandatory overtime as our store needs constant coverage. Hours during the week are typically 7:30-5:30pm and weekends are 8-3pm. If this sounds of interest to you, please submit your application today!

Why you should join us:

• Competitive salary range between $19.00/hour-$22.00/hour
• Robust health benefits
• Vision insurance
• Dental insurance
• Paid vacation and sick time
• 401k program
• Growth opportunities
• Training opportunities
• Annual holiday party

Job Responsibilities:

• Process customer payments in-person and over the phone using correct type of payment (credit card, account, cash, or check)
• Handle paper and electronic filing, scan delivery records, ensure all accounts are reconciled and kept accurate, and research/resolve payment discrepancies
• Email customer forms as needed (credit application, account set up, authorization, etc.)
• Monitor change drawer for accuracy and notify accounting team if change is needed
• Maintain daily spreadsheets keeping track of monetary transactions and balance daily receipts
• Key-in and check order details, including account name, account number, amount, and type of payment
• Manage pick-up orders at the register from coordinating with sales team through getting required signatures
• Assist in maintaining office organization and cleanliness
• Answer and direct Crosstown’s phone lines with professionalism and courtesy
• Develop good working relationships with customers and coworkers
• Keep office supplies fully stocked
• Provide our customers with the best possible customer service
• Other ad-hoc requests as needed

Requirements

• 2+ years of experience in entry-level accounting or similar role
• High School Diploma or G.E.D required; Associates degree or higher is preferred
• Experience with high-value transactions, which may be split between several forms of payment (cash, credit card, etc.)

• Proven ability to achieve high levels of customer satisfaction
• Ability to work overtime and weekend hours required
• Responsible, enthusiastic self-starter with excellent verbal and written communication
• High attention to detail and strong organizational skills
• Experience with high-value transactions, which may be split between several forms of payment (cash, credit card, etc.) would be great, but not required!
• Excellent customer service skills with a professional phone demeanor
• Must demonstrate good problem-solving skills with patience and courtesy
• Team player who is respectful and eager to help others
• Proficiency in Microsoft Office and Excel

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