Help desk support Job at ePace Technologies, Atlanta, GA

dXRpT1ZVRnJtb1dxcDRYR2tqYkNWRmpXTXc9PQ==
  • ePace Technologies
  • Atlanta, GA

Job Description

Full job description

Hello,

I hope you are doing good.

This is Hemanth from ePace Technologies.

Our direct client “ State of Georgia” is looking for “ Help Desk Support” at Atlanta, GA

Please find the complete job description below. If interested, please send me your updated resume at hemanth.k@epacetech.com or call me on 408-722-9216

Role : Help Desk Support

Location : Atlanta, GA

Client : State of Georgia

Job Description:

Georgia Tech Research Institute (GTRI) seeks a Helpdesk Specialist to perform services to support GTRI’s High Assurance Computing (HAC). The specialist will support classified systems in Dept. of Defense (DoD).

Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments. The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and software. Respond to and resolve workstation, application and server related problems. Update desktop software/applications; maintain documentation on installed applications. Provide users with assistance in working in specific applications. Maintain/troubleshoot office related equipment and applications such as copiers, fax machines, printers, building access system and email accounts. Perform other duties as assigned.

The candidate will directly support classified systems in DoD closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work.

Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions), supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation (SCAP checklists and other artifacts), STIGs, data transfers, system deployments (including hardware, operating system, and software installation, maintenance, and upgrades), supporting office equipment such as printers and scanners, and documenting installed applications.

Years of Experience

2-5 years years of job-related experience

Required/Desired Skills

Required /Desired

Skill

Required /Desired

Amount

of Experience

Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions).

Required

2

Years

Supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation.

Required

2

Years

Supporting office equipment such as printers and scanners, and documenting installed applications.

Required

2

Years

Thanks & Regards

Hemanth

ePace Technologies Inc

1212 Corporate Drive||Suite 120||Irving||TX-75038

Email: hemanth.k@epacetech.com

Direct : 408-722-9216

Web: epacetech.com

Job Type: Contract

Pay: $29.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Help desk: 5 years (Required)
  • Account management: 3 years (Required)

Ability to Commute:

  • Atlanta, GA 30318 (Required)

Ability to Relocate:

  • Atlanta, GA 30318: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Contract work, Relocation, Shift work, Monday to Friday,

Similar Jobs

Ginas Tech Jobs

Paid Advertising Specialist, Google Ads Expert - Work From Home Job at Ginas Tech Jobs

 ...Paid Advertising Specialist, Google Ads Expert Work From Home We are looking for a Paid Advertising Specialist, that is a Google Ads expert to create, execute and oversee campaigns on the Google Ads platform. 5+ years of Paid Search experience is required. This... 

PwC

Corporate Tax Senior Associate - US Save for Later Remove job Job at PwC

 ...A career within Corporate Tax services, will provide you with...  ...values-driven leader at every level. To help us achieve this we have...  ...reporting, including tax provision preparation, audit and review. Some...  ...intend to hire experienced or entry level job seekers who will need... 

Clark University

Associate Director for Student Accessibility Services, Strategic Learning Services - Clark University | Clark University Job at Clark University

 ...University community on disability culture, accessibility, and inclusion. Provides guidance to university leadership on disability...  ...setting policy and making management decisions, primarily regarding diversity, inclusion, and accessibility. Assists with exam proctoring... 

Relig Staffing, Inc.

Travel LPN Job at Relig Staffing, Inc.

It will be on a rotation every other weekend off.

NTT DATA, Inc.

Cognos and Power BI Administrator Job at NTT DATA, Inc.

 ...want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cognos and Power BI Administrator to join our team in Bengaluru, Karntaka (IN-KA), India (IN). JOB DUTIES Administrate the BI applications (...