Hospitality Attendant Job at Compass Group, New York, NY

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  • Compass Group
  • New York, NY

Job Description

Hospitality Aide manages and maintains all pantries and public areas, serves as the contact person for the pantries, and is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, and staff members.


RESPONSIBILITIES:

  • Provide high-level internal and external customer support
  • Restock office, kitchen, and pantry supplies
  • Prepare and maintain conference rooms for executive and client meetings, and align all furniture to ensure a welcoming look. 
  • Set up all conference rooms for new/continuing meetings
  • Ability to move & lift conference furniture to 50 lbs.
  • Ensure all trash is cleared at regular intervals of time
  • Maintain and report all maintenance-related reports
  • Greet employees and visitors, welcome visitors with a smile, and maintain eye contact throughout the entire interaction.
  • Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
  • Ensure the cleanliness of all office spaces including open work areas, conference rooms, lobby, and kitchen
  • Coordinate and arrange basic office equipment repairs and maintenance
  • Carry out instructions for security, fire, health and safety guidelines
  • Provide first-line support for basic office technology
  • General administrative support
  • Interface with vendors (catering, AV, etc.) to provide seamless customer support
  • Respond to inquiries and anticipate customer needs
  • Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.
  • Maintain a strong awareness of business activity and communicate all updates with your team members.
  • Communicate and interact effectively with all other departments.
  • Conduct opening and closing walkthroughs when business requires
  • Other duties as assigned


KEY COMPETENCIES:

  • A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard.
  • The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
  • Excellent listening and oral communication skills.
  • Basic computer skills and knowledge of office technology/equipment.
  • Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details.
  • Discreet, ethical, and committed to maintaining a high degree of confidentiality.
  • A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
  • Two to three years experience in client service/housekeeping/porter or houseman within a hospitality or corporate environment.

Job Tags

Full time, Local area,

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