Live Chat Agent Job at Getready Forum, New York, NY

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  • Getready Forum
  • New York, NY

Job Description

We are seeking a highly motivated Live Chat Agent to join our team at Getready Forum in the Financial Services industry. The ideal candidate will be responsible for providing exceptional customer service and support through our live chat platform. If you have excellent communication skills and a passion for helping customers, we want to hear from you!

Responsibilities:

  • Respond to customer inquiries and provide support through live chat
  • Assist customers with account-related issues and troubleshooting
  • Proactively engage with customers to ensure a positive experience
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other team members to resolve customer issues efficiently

Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous customer service experience is a plus
  • Knowledge of financial services industry is preferred

If you are passionate about customer service and thrive in a dynamic team environment, we encourage you to apply for the Live Chat Agent position at Getready Forum. Join us in providing top-notch support to our valued customers!

Job Tags

Remote job, Full time,

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