Job Description

Full job description

Position Overview

This is a regular student clerical position in which the student will perform computer and customer service-related duties in an office setting. Typical duties may include but are not limited to typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

Hours per Week

15 hours per week.

College/Department Overview

The Psychology department functions as a pre-professional degree that prepares students to pursue a graduate education in psychology or related fields. Like any liberal arts degree it is also designed to provide a variety of experiences for a well-rounded education. Graduates receive foundational education in statistical design, experimental psychology, physiology, learning and history.

Department Specific Job Functions

• Assist students, faculty, staff, employers, and community members with inquiries via phone, email, in-person, and social media platforms.
• Perform basic troubleshooting regarding appointment scheduling, online platforms, and other services offered.
• Prepare images, graphics and posts for social media.

Enrollment Requirements

Fall/Spring Semesters : All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester : Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception : If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.

Knowledge/Skills/Abilities

• Critical thinking and problem solving skills with an ability to perform basic troubleshooting.
• Strong technology skills with the ability to quickly learn new software programs.
• Excellent written and oral communication skills.
• Sensitivity of intercultural communication.
• Good interpersonal skills.
• Detail oriented.
• Dependable.
• Punctual.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.

Special Instructions for Applicants

Emailtjeyaraj@uco.edu if you have questions about this position.

Please be prepared to answer the following questions upon applying:

• Will you be eligible for Federal Work Study in the fall and spring?
• Describe your work availability with times you are available to work Monday-Friday.

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