Remote online chat agent Job at Bowling Electric, Springfield, MO

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  • Bowling Electric
  • Springfield, MO

Job Description

Remote Online Chat Agent

Location: Springfield, MO 65802

Overview

We are seeking a Remote Online Chat Agent to join our team in Springfield, MO 65802. As a chat agent, you will be responsible for providing excellent customer service and support through online chat platforms.

Responsibilities

  • Respond to customer inquiries and provide support through online chat
  • Assist customers with product information, order status, and issue resolution
  • Maintain a positive and professional attitude while interacting with customers
  • Document customer interactions and follow up as needed
  • Meet or exceed performance goals for response time and customer satisfaction

Qualifications

  • Excellent written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Customer service experience preferred
  • Proficiency in typing and navigating online chat platforms
  • High school diploma or equivalent

Salary info:

$24 - $29 / hr

Job Tags

Remote job,

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