Social Media Coordinator Job at Chick-fil-A, Minnesota

  • Chick-fil-A
  • Minnesota

Job Description

Social Media Coordinator

Chick-fil-A Crossroads Center - St. Cloud, MN

Directly Reports to: Owner/Operator & Executive Director

Collaborating Team:

  • Catering Coordinator
  • Outside Sales Coordinator 
  • Social Media Coordinator
  • Recruiting Coordinator

Provides Leadership to: Back of House and Front of House Leaders

Back of House and Front of House Team Members

Pay rate: $16.00-$17.00 per hr depending on experience

Goal: To show off our team, align our visual brand with our internal values, and grow Chick-fil-A App usage by utilizing Instagram and Facebook to engage with our community. 


  • Must have strong current and demonstrable skill set in social media and technology via a variety of social media platforms
  • Must have evidence of content creation that would meet our expectations for professionalism and creativity
  • Must have a high school diploma, but college degree (completed/in progress) preferred

Key Characteristics:

  • Highly organized, strong planning & project management skills
  • Attention to detail, ability to keep proper records & plan appropriate and timely Social Media content
  • Pleasant personality with strong leadership & communication skills
  • Ability to multi-task & delegate responsibility

Key Expectations:

  • Embody & share Chick-fil-A Crossroad's Mission, Vision, Values, & Chick-fil-A’s Corporate Purpose to your team
  • Embody Chick-fil-A Corporate Purpose to be a faithful steward of our resources and our people, and to be a positive influence on your team
  • Cultivate a culture of EXCELLENCE (Food Safety, Quality, Cleanliness), OWNERSHIP & TEAMWORK
  • Develop, implement and manage our social media strategy
  • Manage and oversee all social media content
  • Define and measure social media Key Performance Indicators
  • Measure the success of each social media campaign
  • Budget for social media and Google Ad’s boosts
  • Self-motivated and goal driven
  • Ensure social media messages align with overall business timing and strategy
  • Work closely with Community Relations Coordinator to plan events
  • Work with Chick-fil-A, Inc. to ensure content aligns with the Chick-fil-A Brand
  • Monitor social media engagement
  • Engage daily with guests via social media platforms
  • Post minimum 4x/week
  • Create and use engaging and professional text, image and video content
  • Meets monthly with the Direct Reports and Teams
  • Meets bi-weekly with the Marketing Coordinator
  • Meets weekly with the Director of Sales and Brand Growth

Hourly Expectations: Hours are flexible. Coordinator will also assist during occasional peaks to assist team members and leaders. This is typically a part time role 10-15 hours per week including operational hours however more hours can be available as needed. 

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Hourly pay, Full time, Part time, Flexible hours,

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