Job Description

Spring 2025 Education Services Intern (IINE Manchester)

The International Institute of New England is a 501(c)(3) non-profit serving refugees and immigrants in Boston, MA, Lowell, MA, and Manchester, NH. The Institute offers internships to students, graduate students, and recent graduates with demonstrated interest or experience in supporting refugee, asylee, and immigrant populations. Each internship includes an educational component, through which interns contextualize their experience and reflect on their service.

All internships are unpaid and correspond roughly with the US semester system:

• Spring Internship: January through mid-May 2025
  (Applications requested by November 29th, considered thereafter until positions are filled)

First consideration is given to applicants that can commit at least 16 hours per week over the course of the semester outlined above. Applicants are encouraged to apply regardless of whether their schedule fits the semester system; IINE makes exceptions on a case-by-case basis. Slots fill quickly and candidates are encouraged to apply earlier than the requested date above.

Please note that this internship will be a hybrid format, meaning that some in-person hours at our Manchester, NH office are required.

Education Services Internship Overview

IINE’s English for Speakers of Other Languages (ESOL) Program serves clients ages 18+ who are committed to taking their next college and career steps in the United States. ESOL is taught in a College and Career Readiness context; the program is student-centered and experiential. Interns serve as coaches to help clients get jobs, get better jobs, enter training programs, or further their education. ESOL classes are held weekday mornings and evenings. All Education Services interns will be supervised by the Education Manager and can expect to gain valuable experience developing lesson plans, conducting workshops, and tutoring students.

Reports To: Education Manager

Location: Manchester, NH (hybrid format)

Key Responsibilities:

• Help proctor, evaluate, and record English assessments for new students
• Facilitate one-on-one orientation for newly arrived refugee clients
• Coach students on career, education, and civic engagement goals
• Assist teachers with instruction in classrooms, particularly in literacy class
• Attend field trips with instructors and students in the community
• Assist the Education Manager in updating client records
• Provide general administrative assistance to the ESOL Program teams

Qualifications:

• Interest in international, refugee, asylee, and/or immigrant issues
• Patience speaking with non-native English speakers / second language-English speakers
• Professionalism, discretion, and maturity in dealing with confidential information
• Tutoring or teaching experience, especially in small groups or on a one-on-one basis
• Experience teaching or tutoring adult learners preferred
• Participation in education-focused programs and English-teaching certifications (TEFL, TESL, TESOL) given first consideration
• Language skills in Arabic (standard), Arabic (Darija), French, Haitian Creole, Spanish, Chinese, Portuguese, Somali, Swahili, and Nepali preferred
• Highly organized with great attention to detail and ability to handle multiple tasks
• Excellent oral and written communication skills
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, Zoom, and OneDrive/SharePoint
• Evening availability for ESOL course assistance desirable

Learning Objectives:

1. Prepare and facilitate classroom instruction for adult continuing education programs
2. Identify and employ best practices to communicate with beginner-level ESOL students
3. Coach job seekers and direct strong candidates to potential employers
4. Identify and access community resources and services, particularly those that cater to the needs of refugees and immigrants.
5. Understand the US Refugee Resettlement program, as well as what part VOLAGs and resettlement agencies like the International Institute of New England play in receiving and integrating refugees.
6. Respectfully express and engage with ideas and values in a multicultural, multilingual environment.

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