Virtual Office Assistant Needed (Entry Level) Job at Elevation Consulting Group, United States

dmR1UFZrOXBtb1dvcjRUSGx6UERXMXZlT2c9PQ==
  • Elevation Consulting Group
  • United States

Job Description

Job Title: Virtual Office Assistant Needed (Entry Level)

Location: Remote (Work from Home)

Company: Elevation Consulting Group

Key Responsibilities:

Data Entry:

  • Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases.

  • Regularly update and verify data to ensure accuracy and completeness.

  • Generate and manage reports related to bookings, customer interactions, and travel statistics.


Travel Booking:

  • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities.

  • Provide expert advice on destinations, travel packages, and travel-related services.

  • Manage and update booking information, ensuring accuracy and alignment with client preferences.

  • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience.


Customer Service:

  • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy.

  • Assist clients with changes, cancellations, and modifications to their travel plans.

  • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences.

Scheduling Duties:

  • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members.

  • Maintain organized schedules and ensure timely execution of travel plans and related tasks.

  • Prepare and manage itineraries, confirmations, and travel documents.

Qualifications:

  • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems.
  • Excellent communication skills, both written and verbal, with a customer-centric approach.
  • Proficiency in using travel booking systems, CRM software, and other relevant tools.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Detail-oriented with a high level of accuracy in handling bookings and scheduling.
  • Ability to work independently in a remote environment, demonstrating self-motivation and accountability.
  • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism.

What We Offer:

  • Competitive Salary: Attractive base salary with performance-based incentives.
  • Flexible Work Hours: Set your own schedule within a framework that supports work-life balance.
  • Remote Work: Enjoy the convenience and flexibility of working from home.
  • Professional Development: Opportunities for ongoing training and career growth within the travel industry.
  • Travel Discounts: Exclusive discounts and perks on travel bookings for you and your immediate family.
  • Health and Wellness: Comprehensive health insurance plans, including dental and vision coverage.
  • Retirement Plan: 401(k) plan with company match to help you plan for your future.
  • Paid Time Off: Generous paid time off, including vacation days and sick leave.
  • Employee Assistance Program: Access to resources and support for personal and professional development.
  • Tech and Equipment Stipend: Reimbursement for home office setup and internet expenses.
  • Team Building: Virtual team events and activities to foster a supportive and collaborative work environment.

Job Tags

Full time, Immediate start, Remote job, Work from home, Home office, Flexible hours,

Similar Jobs

Plastic Express

Warehouse Maintenance Associate Job at Plastic Express

 ...challenging needs of our customers. Plastic Express operates from 18 warehouse locations and 37 rail terminals across the US. At many of the...  ...of our high standards. As an energetic Warehouse Maintenance Associate who is good at troubleshooting and fixing things, you will fit... 

Waste Management

Container Power Washer - 2205149 Job at Waste Management

 ...disability, or veteran status. I. Job Summary Performs a variety of general manual labor tasks under direct supervision. Will power wash all types of WM containers i.e. Dumpsters, Residential Cans, Recycle Containers, etc. II. Essential Duties and... 

VDart Inc

DevOps Engineer/Cloud Engineer Job at VDart Inc

 ...Job Title: DevOps Engineer/Cloud Engineer Location: TX/Plano - Hybrid Duration: 3 Months with possible extensions Job Description: ~ GitHub Actions, Advanced GitHub automations through apps, Terraform, DevSecOps and understanding/experience with... 

Nth Cycle

Environmental Health & Safety Manager Job at Nth Cycle

 ...ENVIRONMENTAL HEALTH & SAFETY ENGINEER WHO WE ARE: Demand for critical minerals to power the energy transition is growing exponentially...  ...and equipment. Lead, investigate and report on all occupational, process and environmental accidents and incidents.... 

North East Foods

Are you a Tractor Trailer Driver that enjoys returning home everyday?! Job at North East Foods

The ideal position for a driver who enjoys returning home every day. We are seeking a Class A CDL tractor-trailer driver. The successful candidate will have a passion for safety and customer service. We offers a competitive wage based upon experience as well as safe...